Press Release Archive

Press Release Archive

Harrison launches 'Vision 2010' - 7/15/2005

5-year plan will ensure our future as the region's top
medical center by updating and improving nine key areas

Harrison has launched a rigorous strategic planning process meant to ensure the hospital's future as the premier regional medical center on the Kitsap and Olympic peninsulas and Bainbridge Island.

'Vision 2010' sets goals for the next 12 months, within the framework of a five-year plan. The goals are designed to expand services and access to them, heighten standards of clinical excellence, accelerate physician and employee collaboration, update technology, and achieve financial stability. They all reflect the hospital's newly stated mission: We make a positive difference in people's lives through exceptional medical care.

"The community has told us we have a 'very good' hospital and health-services system in all three locations, and we are committed to being even better," explained Ron Muhleman, board chairman. "Our employees, board, physicians and volunteers are determined to make Harrison a 'great' hospital, one that is the preferred destination for top-quality medical care, convenient and close to home."

Vision 2010 is the product of a diligent four-month research and self-evaluation effort undertaken by a 13-member team of hospital leaders. More than 2,500 employees, physicians, and community members took part by completing surveys, talking in focus groups, and sharing ideas in feedback forums. The hospital board of directors approved the resulting plan at a special meeting last Thursday.

"The result of this planning process," said CEO Scott Bosch, "will define Harrison Hospital for the next generation." Its successful implementation over the next five years "will require a team effort by all Harrison employees and medical staff, as well as support from our board of directors and the community."

Nine topic areas have been earmarked for further study and improvement: market position, expanded services, customer service, clinical excellence, physician and hospital alignment, employee engagement, financial performance, information systems, plus location and function of facilities.

Milestones have been identified to measure progress in those areas over the next 12 months. Progress reports will be reviewed quarterly by hospital administration and the board. Some of the "transitional" milestones cover:

  • improving scores in industry rankings that measure clinical quality and employee engagement;
  • soliciting and considering more physician input in major hospital policy decisions;
  • achieving a positive operating margin.
The Harrison visionaries plan to adopt a concentric-circle model of healthcare delivery, with a single, centralized major acute care facility at the center. Departmental teams will collaborate on plans to achieve Vision 2010, with roadmaps addressing major issues:
  • location of services and campuses;
  • purchase of technology;
  • physician and staff recruitment;
  • securing commitments for $10 million in philanthropic support; and
  • achievement of a 5 percent or better operating margin; in order to
  • identify sources for $100 million to fund future technology and facilities.
Harrison is a not-for-profit hospital and the region's busiest medical center, with three campuses serving the Kitsap and Olympic peninsulas. At the East Bremerton hospital and facilities in Silverdale and Port Orchard, Harrison offers medical and surgical services, with 24-hour emergency care at two campuses. Harrison also serves as a regional center providing specialized treatment in cardiology, including open-heart surgery; oncology; orthopedics; obstetrics and gynecology; and pediatrics. Harrison's medical staff of 300 physicians represents 40 specialties. Fully accredited by the Joint Commission on the Accreditation of Healthcare Organizations, Harrison is a Level III Trauma Center.