Our promise to our patients is to strive to fulfill our quality vision

Harrison’s commitment to provide patients with exceptional care and service begins with quality. From our caregivers at the bedside to our leaders to our board of directors, quality is at the heart of everything we do.

• We build systems to ensure that our patients are treated with world-class, evidenced-based medical care.
• We keep our patients completely safe from errors.
• We create an environment in which our medical staff partner with us by actively engaging in quality initiatives.
• We work in an organization which regulatory and accreditation activities are routine and welcomed events as an opportunity to improve care.
• Every member of the Harrison team is committed to providing the very best care to our patients and excellent service to one another.

We participate in the Hospital Quality Alliance, a program managed by the Centers for Medicare and Medicaid Services and currently submit data on more than two dozen of our clinical processes. This program makes information about hospitals’ performance easy to understand and readily available to consumers.

We also participate in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) which is a national, standardized survey of hospital patients. This survey is completed by our patients and provides feedback about their hospital stay.